Warranty Information
EVO SERIES PPF
Limited Product Warranty
EVO ULTRA-GLOSS | EVO STEALTH
UNITY USA. (the “Company”) provides the following limited warranty for EVO Series products:
For a period of ten (10) years (the “Warranty Period”) from the date of initial installation, the Company warrants against defects in EVO Series products, including yellowing, cracking, blistering, and delaminating. This warranty is valid only for products professionally installed according to Company recommendations.
Additionally, for a period of four (4) years from the initial installation date, the Company covers additional defects such as oxidation, loss of gloss, UV damage, and fading. Again, this coverage applies exclusively to products installed per Company guidelines.
If the product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, the Company will, at its discretion, either remove or replace the product without charge. If replacement is chosen, the Company will arrange for an authorized installer to remove and reapply the product as necessary. Parts and labor are covered under this warranty. Replacement of defective film is the exclusive remedy for all covered products.
During the Warranty Period, repair or replacement will be limited to the specific product that fails due to a manufacturing defect, using products available at the time of repair or replacement. Repaired or replaced products remain subject to the original Warranty Period, with no extension or initiation of a new warranty period.
To obtain coverage under this Limited Warranty, provide the Company with proof of warranty card, a copy of the original receipt indicating coverage areas, and a detailed description of the purported defect. Service requests must be submitted in writing to the authorized Company installer who performed the installation, including claimant’s information and details of the defect.
This Limited Warranty is transferable upon submission of proof of the original installation date by the new owner and proof of inspection by professional installer. Transfer only entitles the new owner to coverage for the remaining original Warranty Period.
Disclaimer Of Warranties
UNITY USA. emphasizes that its products must be stored, handled, installed, used, and maintained strictly in accordance with the instructions provided by the Company. The validity of this Limited Warranty is contingent upon adherence to all such instructions. Copies of the Company’s guides are accessible directly from UNITY USA. at the address provided below. Additionally, you can obtain these materials by contacting UNITY USA. at info@unityusa.co or visiting the Company’s website at www.unityusa.co.
UNITY USA's Paint Protection films serve as a robust sacrificial layer, offering effective paint protection.
This Limited Warranty excludes coverage for defects resulting from:
- Failure to adhere to UNITY USA's guidelines or instructions, such as exposure to physical abuse, including chemical abuse (e.g., harsh cleansers and solvents), extreme temperatures, or misuse;
- Improper storage, installation, handling, or usage of the Product;
- Damage not attributable to manufacturing defects occurring while the Product is in the customer's possession;
- Unreasonable or unintended use of the Product;
- Installation of Products known to have visible manufacturing defects at the time of installation, including scratches, scuffs, scrapes, or chips on the painted surface;
- Stains and scratches;
- Damage to the covered surface due to improper washing techniques, automatic car washes, or inappropriate wash tools causing abrasion, or by unauthorized third parties;
- Scratches, scuffs, scrapes, or chips on the painted surface;
- Water spots, which result from mineral deposits and may stain the paint protection film if allowed to dry; water spots are not covered;
- Damage resulting from collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or paint manufacturer defects, which may be covered under the manufacturer's protection plan;
- Usage in non-automotive applications;
- Application of non-UNITY USA branded ceramic coatings;
- Damages caused by external forces, including the physical impact of rocks or road debris.
Any information or suggestion provided by UNITY USA regarding the Products, including applications, specifications, or compliance with codes and standards, is offered solely for your convenience and is provided without any guarantee of accuracy or suitability. It is your responsibility to verify and test the suitability of any information regarding the Products for your specific application.
Any information or suggestions provided by UNITY USA. regarding the products, including applications, specifications, or compliance with codes and standards, are offered solely for your convenience and reference. These suggestions are provided without any representation as to their accuracy or suitability for your specific needs. It is your responsibility to verify and test the suitability of any information provided by UNITY USA. for your particular application.
The warranties provided herein constitute the sole warranties made by UNITY USA. in connection with its products. The Company does not make any implied or express warranties regarding the product, and expressly disclaims all other warranties, including but not limited to any warranty of merchantability or fitness for a particular purpose. Products sold by the Company are sold only to the specifications explicitly set forth by the Company in writing. Apart from the limited warranty outlined herein, the Company does not offer any other warranties, whether express or implied. The Company's sole obligation under this warranty is to repair or replace non-conforming products, or alternatively, to accept the return of the product and refund the purchase price. The buyer assumes all risks associated with the use of the purchased products, whether used alone or in combination with other products or substances.
Limitation Of Liability
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY
Annual Inspections
To uphold the warranty on your product, it is imperative to undergo an annual inspection throughout the warranty period, as outlined in the product specifications. This inspection must be conducted by an UNITY USA certified Installer each year and should be finalized within 30 days before or after the initial date of installation or the date of any preceding inspection or service. Failure to fulfill the inspection within the stipulated timeframe will result in the voidance of the Limited Warranty. Any charges incurred by the UNITY USA Certified Installer for the annual inspection, including but not limited to exterior wash, decontamination, and inspection, will be the responsibility of the owner. It is essential to retain proof of all inspections, as they must be furnished in the event of a Limited Warranty-related issue.
TESLA Paint Protection Program
Which options are available for Clear Film?
The following options are available:
- Clear Gloss
- Clear Satin
Which options are available for Color Film?
The following options are available:
- Satin Ceramic
- WhiteSatin
- Rose Gold
- Slip Grey
- Glacier Blue
- Forest Green
- Crimson Red
How long will it take to install this film on my vehicle?
Installation times will vary. Installation may take three to four business days from the time that you drop off your vehicle.
Will jambs be included with the film installation?
Jambs are not included. Speak with an installer if you would like to add door jambs for an additional cost.
Post-Installation care
Is there a warranty for this product?
For Tesla Paint Protection Program. There is a one-year warranty for any issues related to the installation of the films, in accordance with the UNITY EVO SERIES PPF WARRANTY For any material defects, we will honor a ten-year warranty for clear films, and a five-year warranty for Color Films.
How should I care for the Films?
This is a self-healing paint-film that can be waxed, polished, clay barred and ceramic coated just like traditional automotive paint. If the vehicle is taken through an automatic car wash, the film should return to its original condition within 24-48 hours if micro-scratches occur.
Can the film be removed?
Yes. Our network of shops has trained experience in wet-apply films, should have no issue removing this film.
What condition does my vehicle need to be in for Tesla to install the film?
Your vehicle must be a New or less than 500 miles to be participating in this program. In general, your vehicle must be free from any dents, nicks and scratches. Any irregularities will telegraph to the film and accentuate the irregularity. Installer perform a pre-installation inspection of your vehicle’s paint and may direct you to have paint correction completed before we are able to accept the vehicle for the installation of this product.
For additional questions, contact your nearest installer in our network.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I change quantities or cancel an item?
Once an order has been placed, you can no longer edit the order on your end. Please reach out to customer service to assist with any changes. Please note that once an order has begun processing or has been shipped, the order is no longer editable.
How do I track my order?
Click the Profile Icon / My Account link at the top right-hand side of our site and then click the order you want to track. There will be a tracking number and fulfillment date available. We will also email you a tracking number to the email on file once the item(s) have been shipped.
What are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and the prices.
Get in touch
Have questions about your order, or a general enquiry?